Frequently Asked Questions
Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
Standard shipping takes 3-7 business days within the UK.
Do you offer international shipping?
As for now we only ship nationally. However, we are promptly working to bring our pieces international.
What are your shipping costs?
Shipping costs are calculated at checkout based on your location and order size.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached.
How do I return an item?
Contact our customer service team-kavirafashion1@gmail.com-to initiate a return. We'll provide you with a return label and instructions.
Sizing & Fit
How do I find my size?
Please refer to our size guide available on each product page. If you're between sizes, we recommend sizing up.
Do you offer custom order or alteration?
YES! Some of our orders can be customized for sizing, length or specific preferences. Please contact us before ordering with your desired piece before ordering to check if customization is available.
Orders & Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay for secure checkout.
Can I modify or cancel my order?
Please contact us immediately if you need to modify or cancel your order. Once shipped, changes cannot be made.
Contact Us
Still have questions? Contact our customer service team and we'll be happy to help!